Frequently Asked Questions
Find quick answers to your most common questions about Mindful Movement Online Yoga Studio. We've compiled a comprehensive guide to help you navigate your yoga journey with ease.
Your Yoga Journey, Demystified
Membership & Billing
Understanding your subscription, payment options, and how to manage your account is crucial for a smooth experience. Here, we address common queries related to your Mindful Movement membership.
Signing up is simple! Visit our Membership/Pricing page, choose your preferred plan, and follow the prompts to create your account and complete payment. You'll gain instant access to our full library of classes.
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer payment options through PayPal for your convenience.
Yes, you can cancel your membership at any time through your account settings. Cancellations will take effect at the end of your current billing cycle. No refunds are issued for partial months or unused portions of a subscription.
Classes & Practice
Whether you're a beginner or an experienced yogi, our classes are designed for all levels. Here you'll find answers about class types, preparation, and how to make the most of your practice.
We offer a wide variety of classes, including Vinyasa, Hatha, Restorative, Yin, and Power Yoga. We also have specialized classes for beginners, prenatal yoga, and meditation. Explore our Classes page to see our full schedule and descriptions.
You'll need a stable internet connection, a device to stream the class (computer, tablet, or phone), a yoga mat, and comfortable clothing. Optional props like blocks, straps, and blankets can enhance your practice.
Each class description on our Classes page indicates the intensity level and any prerequisites. We recommend starting with our "Beginner" or "Gentle Hatha" classes if you're new to yoga, or if you're returning after a break.
Technical Support
Encountering technical difficulties? We're here to help you troubleshoot common issues and ensure you have a seamless online yoga experience, from streaming to account access.
First, check your internet connection. Try refreshing the page or switching browsers. Ensure your device's software is up to date. If issues persist, please contact our support team at [email protected].
On the login page, click "Forgot Password." Enter your registered email address, and we'll send you instructions to reset your password. If you don't receive the email, check your spam folder.
Yes, we take your privacy and data security very seriously. We use industry-standard encryption and security protocols to protect your personal and payment information. For more details, please review our Privacy Policy.
General Inquiries
Have questions that don't fit neatly into other categories? This section covers a range of general topics, from studio philosophy to how to get in touch with our team.
Our philosophy centers on holistic well-being, combining physical postures with mindfulness and breathwork. We believe yoga is for everyone, fostering strength, flexibility, and inner peace. Learn more on our About Us page.
You can reach our customer support team via email at [email protected] or by phone at +1-650-253-0000. Our hours are Mon-Fri: 9:00 AM - 5:00 PM PST. You can also visit our Contact Us page for more options.
Yes, you can give the gift of wellness! Gift memberships are available for purchase on our Membership/Pricing page. It's the perfect present for friends and family.
Still Have Questions? We're Here to Help!
If you couldn't find the answer you were looking for, don't hesitate to reach out to our friendly support team. We're dedicated to ensuring your experience with Mindful Movement is exceptional.
Contact Support